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Pressing the "submit" button twice
during the joining process may occasionally cause
double-billing. This is why Ibill asks subscribers to
wait a certain amount of time before any second attempts
to join; sometimes things are just running slow and the
transaction takes longer to process.
Did you recieve two separate
subscription confirmation receipts from Ibill? These
reciepts contain transaction numbers and subscription
numbers. If you only received one receipt, chances are
you weren't double billed. If you did receive more than
one, with different transaction and subscription
numbers, both for TeenFlood, you most likely were billed
twice. However, if you have noticed that your credit
card statement has double billings, please remember that
Ibill is a very large transaction processing company and
they process for many sites. It may be that the
second charge is for a different site.
If you're sure that you were double charged,
it's relatively easy to take care of. The most direct
way to handle it is simply to pick up the phone and call
CCBill at 1-888-596-9279. They have a tech there
to help you 24 hours a day.
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