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There are a few reasons why your
card or check may have been declined by CCBill, our
transaction processor. Your bank may have issued a
decline on the transaction for a number of reasons, such
as late-posting of payments or overdraft issues, none of
which we have control over. The best thing to do in this
instance is to call your bank and ask why they refused
to allow the transaction.
"Negative Record Code" This
means that your card may have been used fraudulently in
the past, or it may simply have too many "revokes"
(where your bank, for whatever reason, failed to pay on
the transaction) or refunds issued in the past. If this
is the case, it's really out of our hands. Your best bet
would be to contact CCBill at 1-888-596-9279 and
ask if they can remove your card from the negative
record database.
You can also join by using our MAIL-IN
MEMBERSHIP option, a great way to save money.
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